About Us

About Chaperone Medical Alert Systems

Chaperone Medical Alert Systems was founded in 2004, and has been providing our senior community over the past 11 years, with excellence in 24/7 emergency medical alert monitoring.

We use equipment with the latest technology from leading industry manufacturers.

Our 24/7 USA based monitoring centers are UL Certified and CSAA certified Five Diamond Monitoring Centers.

We install medical alert systems for people who have standard land line telephone service, as well as Voip, Cellular, or no telephone service at all.

We also offer systems with automatic- fall protection- mobile-and GPS tracking capabilities.

Chaperone is headquartered in Hicksville, New York, and provides emergency monitoring services in all 50 states.

Our monitoring centers currently monitor over 400,000 medical alert subscribers, and employ over 300 highly experienced emergency operators to assist you with your emergency needs.

Our operators never end the call until they verify that emergency personnel have arrived and are helping you.

90 % of our customer base comes from referrals through satisfied customers. In addition, we receive referrals from Social Workers, Medical Professionals, Hospital Discharge Planners, Care Givers, Senior Centers, and many other professional sources.

We have always believed that a successful Medical Alert Company is built upon consistently delivering the highest quality service and value to satisfy every customer needs. It has always been a goal of Chaperone Medical Alert Systems to continue the tradition of providing the best customer service possible.

We take great pride in our service and being able to offer most affordable “MONTH TO MONTH” rental plans for our seniors living on limited income.

By doing business on a month to month basis renting and monitoring our medical alert systems, we must earn your business each and every day.  We will never ask you to pay large up-front fees in advance, as many of our competitors do, to obtain a lower monthly rate.

Chaperone offers one low  monthly rate, with  no gimmicks or cancellation fees.

Chaperone Medical Alert Systems is proud of  it’s excellent reputation in providing our customers great  care and peace-of-mind  for our senior adult community.  Our emergency monitoring service and medical alert systems,  enable our seniors who have earned the right to live an independent life in the comfort of their own home.

Thank you for visiting our website, and rest assured, we are always available and delighted to answer any questions you may have about our service.  At Chaperone, you will never experience high pressure sales tactics.

With warm regards,

Russell Sessler

President, Coo

Chaperone Medical Alert Systems